Knowledgebase - Known Issues
The following issues might be encountered in the latest General and Beta releases.
Mirror Y
As of Version 4.5, when you click Mirror Y for an object (including text), the object does not stay in the exact same place, and you can get a Boundary Warning even if it is nowhere near a boundary. Until this is fixed, simply accept the placement, then move it back where you wanted.
Vector graphics
Designer does not support the display of vector files, but the production of enclosures with graphics at Protocase does require their use. For details, see Adding Images.
L-shape and rackmount enclosures
L-shape and rackmount enclosure designs created before January 2013, when loaded into the current Designer version, might have offset cutouts. If you encounter this problem, please email the design file to designer@protocase.com stating the problem, and we will manually convert the file for you at no charge.
Loading personal cutouts
Cutout Library Manager > Create Sub Assembly: When loading an item you have created, it is not yet displayed in the 3D View.
Placing a PEM
When placing a PEM or screw, if you click any tool, the items are placed and shown in the 3D View exactly as if you had clicked the Accept & Close button, but those items are not accepted, quoted or saved.
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