Difference between revisions of "Knowledgebase - Known Issues"

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m (Dragging the center of an arc.)
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The following issues might be encountered in the latest General and Beta releases.  
 
The following issues might be encountered in the latest General and Beta releases.  
  
===Dragging the center of an arc===
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===Loading personal cutouts===
You can grab the ''midpoint'' of the arc, which is a point on the arc itself, but not the ''center'' of the arc, which is the center of the circle the arc is inscribing.
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Cutout Library Manager > Create Sub Assembly: When loading an item you have created, it is not yet displayed in the 3D View.
  
 
===Graphical images for templates===
 
===Graphical images for templates===

Revision as of 17:34, 3 November 2015

The following issues might be encountered in the latest General and Beta releases.

Loading personal cutouts

Cutout Library Manager > Create Sub Assembly: When loading an item you have created, it is not yet displayed in the 3D View.

Graphical images for templates

Not every template has an image indicating its parts. These will be added in the next General Release.

Placing a PEM

When placing a PEM or screw, if you click any tool, the items are placed and shown in the 3D View exactly as if you had clicked the Accept & Close button, but those items are not accepted, quoted or saved.

Unable to select a Path line

When using the Path tool, if you click two points on a face and then press <Esc>, a Placement Warning is displayed, with the option to Accept or Reject the line. Currently, the only selection you should make is Reject. If you click Accept, you will not be able to select or delete the line. If you already did this, to fix the problem open the Part tree, expand each item until you find the offending line, and delete it using the Delete or Backspace key.

Installing Designer on a Mac OSX Mountain Lion

If you receive an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it is because Protocase Designer has not been registered with Apple. To resolve this problem, do the following and then install:

  1. In System Preferences > Security & Privacy, set Allow applications downloaded from: to "Anywhere".
  2. Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
  3. Start Protocase Designer.
  4. Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".
Note that you need to do this before any Designer installion (new installation or upgrade).

For background information on this topic, see [the original discussion on the forum].

See Also: