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| There are many different factors that can affect how you interact with Protocase Designer. We are creating this knowledgebase as a portal to known issues, their workarounds, and their fixes, as well as to enhancements that will be added to future releases.<br><br><br> | | There are many different factors that can affect how you interact with Protocase Designer. We are creating this knowledgebase as a portal to known issues, their workarounds, and their fixes, as well as to enhancements that will be added to future releases.<br><br><br> |
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− | ==Known Issues==
| + | [[Knowledgebase - Known Issues]] |
− | ===Error message when installing Protocase Designer on a Mac OSX Mountain Lion===
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− | If you receive an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it is because
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− | Protocase Designer has not been registered with Apple. Register Protocase Designer with Apple as follows:
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− | #In '''System Preferences''' > '''Security & Privacy''', set '''Allow applications downloaded from:''' to "Anywhere".
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− | #Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
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− | #Start Protocase Designer.
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− | #Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".<br><br><br>
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− | ==Software Fixes Released==
| + | [[Knowledgebase - Software Fixes Released]] |
− | ===Erroneous "HomeDir" message===
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− | If you receive the message "HomeDir config.ReadConfig(): somedirectory", it is a software defect that was fixed in version 4.4.9-Nov10. Please upgrade your version of Protocase Designer. <br><br><br>
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− | ==Planned Enhancements==
| + | [[Knowledgebase - Planned Enhancements]] |
− | Until any of the following enhancements is added to Designer, you can add a note in your design asking for it:
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− | :'''Rubber feet on enclosures'''
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− | :'''Louvres'''
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− | :'''Screws or welding to fasten brackets'''
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− | :'''Hinges'''<br><br>
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− | Until any of the following enhancements is added to Designer, please call and talk to our technical staff to add it to your design:
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− | :'''Machining'''
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− | :'''Hybrid enclosures'''<br>
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Revision as of 15:54, 3 March 2015
This page is under construction.
There are many different factors that can affect how you interact with Protocase Designer. We are creating this knowledgebase as a portal to known issues, their workarounds, and their fixes, as well as to enhancements that will be added to future releases.
Knowledgebase - Known Issues
Knowledgebase - Software Fixes Released
Knowledgebase - Planned Enhancements