Difference between revisions of "Knowledgebase - Known Issues"

Revision as of 15:59, 28 September 2015

The following issues might be encountered in the latest General and Beta releases.

Placing a PEM

When placing a PEM or screw, if you click any tool, the items are placed and shown in the 3D View exactly as if you had clicked the Accept & Close button.

Graphics on bare metal

Digital print or silkscreen cannot be applied to bare metal finishes, but Designer does not currently prevent you from doing this.

Unable to select a Path line

When using the Path tool, if you click two points on a face and then press <Esc>, a Placement Warning is displayed, with the option to Accept or Reject the line. Currently, the only selection you should make is Reject. If you click Accept, you will not be able to select or delete the line. If you already did this, to fix the problem open the Part tree, expand each item until you find the offending line, and delete it using the Delete or Backspace key.

Installing Designer on a Mac OSX Mountain Lion

If you receive an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it is because Protocase Designer has not been registered with Apple. To resolve this problem, do the following and then install:

1. In System Preferences > Security & Privacy, set Allow applications downloaded from: to "Anywhere".
2. Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
3. Start Protocase Designer.
4. Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".

Note that you need to do this before any Designer installion (new installation or upgrade).

For background information on this topic, see [the original discussion on the forum].

See Also:

• Planned Enhancements
• Software Fixes Released