Difference between revisions of "Knowledgebase - Known Issues"
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For certain templates displayed on laptops and other small screens, the "OK" button is below the bottom of the screen, and the window cannot be resized enough to show it. In this case, move the window to an external monitor. | For certain templates displayed on laptops and other small screens, the "OK" button is below the bottom of the screen, and the window cannot be resized enough to show it. In this case, move the window to an external monitor. | ||
| − | ===Graphics on bare metal | + | ===Graphics on bare metal=== |
Digital print or silkscreen cannot be applied to bare metal finishes, but Designer does not currently prevent you from doing this. | Digital print or silkscreen cannot be applied to bare metal finishes, but Designer does not currently prevent you from doing this. | ||
Revision as of 14:29, 4 August 2015
The following issues might be encountered in the latest General and Beta releases.
Contents
OK button in the template dialog
For certain templates displayed on laptops and other small screens, the "OK" button is below the bottom of the screen, and the window cannot be resized enough to show it. In this case, move the window to an external monitor.
Graphics on bare metal
Digital print or silkscreen cannot be applied to bare metal finishes, but Designer does not currently prevent you from doing this.
Unable to select a Path line
You cannot select or delete a line drawn with the Path tool. To fix the problem, open the Part tree, expand each item until you find the offending line, and delete it using the Delete or Backspace key.
Installing Designer on a Mac OSX Mountain Lion
If you receive an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it is because Protocase Designer has not been registered with Apple. To resolve this problem, do the following and then install:
- In System Preferences > Security & Privacy, set Allow applications downloaded from: to "Anywhere".
- Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
- Start Protocase Designer.
- Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".
- Note that you need to do this before any Designer installion (new installation or upgrade).
For background information on this topic, see [the original discussion on the forum].
Opening an Extruded Aluminum enclosure file
If you use Designer Designer 4.4.x to open an extruded aluminum enclosure design that was created in Designer 4.3, a dialogue prompts you to either update the file or not. If you choose to not update, the loaded file will be missing the extruded sides of the enclosure. To avoid this issue, choose "Update file" at the prompt.
