Difference between revisions of "Knowledgebase - Known Issues"
From Protocase Designer Documentation
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#Start Protocase Designer. | #Start Protocase Designer. | ||
#Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers". | #Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers". | ||
| − | :Note that you need to do this before any Designer installion (new installation or upgrade).<br><br><br> | + | :Note that you need to do this before any Designer installion (new installation or upgrade). |
| + | For background information on this topic, see [[http://forum.protocase.com/viewtopic.php?f=8&t=254&p=709&hilit=osx&sid=63831a1a49f92558ecb11c43c9489a25#p709 the original discussion on the forum]]. <br><br><br> | ||
Revision as of 14:30, 18 March 2015
This page is under construction. Issues will be added as they arise.
Installing Designer on a Mac OSX Mountain Lion
If you receive an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it is because Protocase Designer has not been registered with Apple. To resolve this problem, do the following and then install:
- In System Preferences > Security & Privacy, set Allow applications downloaded from: to "Anywhere".
- Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
- Start Protocase Designer.
- Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".
- Note that you need to do this before any Designer installion (new installation or upgrade).
For background information on this topic, see [the original discussion on the forum].
