Difference between revisions of "FAQ"
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===Error when Installing Protocase Designer on a Mac OSX Mountain Lion=== | ===Error when Installing Protocase Designer on a Mac OSX Mountain Lion=== | ||
If you get an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it means that Protocase Designer has not been registered with Apple.<br> | If you get an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it means that Protocase Designer has not been registered with Apple.<br> | ||
| − | ''To register Protocase Designer with Apple'' | + | ''To register Protocase Designer with Apple:'' |
#In System Preferences > Security & Privacy, set '''Allow applications downloaded from:''' to "Anywhere". | #In System Preferences > Security & Privacy, set '''Allow applications downloaded from:''' to "Anywhere". | ||
#Click the lock icon in the bottom left corner that reads "Click the lock to make changes." | #Click the lock icon in the bottom left corner that reads "Click the lock to make changes." | ||
Revision as of 17:20, 24 November 2014
Note: This topic is under construction; answers to common questions from users are being added on an ongoing basis.
Contents
About Protocase Designer
For a description of Protocase Designer, who uses it, how it works, and how you can get started, see Learn More
About Installation & Setup
Error when Installing Protocase Designer on a Mac OSX Mountain Lion
If you get an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it means that Protocase Designer has not been registered with Apple.
To register Protocase Designer with Apple:
- In System Preferences > Security & Privacy, set Allow applications downloaded from: to "Anywhere".
- Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
- Start Protocase Designer.
- Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".
About the Protocase Designer Documentation Wiki
For help in viewing and editing the Protocase Designer Documentation wiki, see Wiki Editing Help.
