Difference between revisions of "FAQ"

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''Note: This topic is under construction; answers to common questions from users are being added on an ongoing basis.''
 
''Note: This topic is under construction; answers to common questions from users are being added on an ongoing basis.''
  
==Before Using Protocase Designer==
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==How do I get started with Protocase Designer?==
 
For a description of Protocase Designer, who uses it, how it works, and how you can get started, see [http://protocasedesigner.com/learnmore.php Learn More]
 
For a description of Protocase Designer, who uses it, how it works, and how you can get started, see [http://protocasedesigner.com/learnmore.php Learn More]
  
==Installation & Setup ==
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==How do I zoom in the 3D View?==
===Error when Installing Protocase Designer on a Mac OSX Mountain Lion===
 
If you get an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it means that Protocase Designer has not been registered with Apple.<br>
 
''To register Protocase Designer with Apple:''
 
#In System Preferences > Security & Privacy, set '''Allow applications downloaded from:''' to "Anywhere".
 
#Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
 
#Start Protocase Designer.
 
#Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".<br><br>
 
==="HomeDir config.ReadConfig(): somedirectory" Message===
 
If this message is displayed, please upgrade your version of Protocase Designer to version 4.4.9-Nov10 or higher.
 
 
 
==Navigating Protocase Designer==
 
===Zooming in 3D View===
 
 
If your pointing device has a wheel, rotate it to zoom. If your pointing device does not have a wheel, open the Face Editor and use the Zoom In and Zoom Out buttons on the toolbar or the Zoom commands in the View menu. See [[3D_View_Window#Zooming|Zooming]].
 
If your pointing device has a wheel, rotate it to zoom. If your pointing device does not have a wheel, open the Face Editor and use the Zoom In and Zoom Out buttons on the toolbar or the Zoom commands in the View menu. See [[3D_View_Window#Zooming|Zooming]].
  
==Documentation and other Help==
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==How do I view and edit this wiki?==
 
For help in viewing and editing this Protocase Designer Documentation wiki, see [[Help:Contents| Wiki Editing Help]].<br>
 
For help in viewing and editing this Protocase Designer Documentation wiki, see [[Help:Contents| Wiki Editing Help]].<br>
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==Where else do I look for the answer to my question?==
 
For questions about Designer that you can't find the answers to in on this site, please email [[mailto:designer@protocase.com Designer]].
 
For questions about Designer that you can't find the answers to in on this site, please email [[mailto:designer@protocase.com Designer]].
 
For all other questions, please email [[mailto:sales@protocase.com Protocase]].
 
For all other questions, please email [[mailto:sales@protocase.com Protocase]].

Revision as of 18:37, 9 February 2015

Note: This topic is under construction; answers to common questions from users are being added on an ongoing basis.

How do I get started with Protocase Designer?

For a description of Protocase Designer, who uses it, how it works, and how you can get started, see Learn More

How do I zoom in the 3D View?

If your pointing device has a wheel, rotate it to zoom. If your pointing device does not have a wheel, open the Face Editor and use the Zoom In and Zoom Out buttons on the toolbar or the Zoom commands in the View menu. See Zooming.

How do I view and edit this wiki?

For help in viewing and editing this Protocase Designer Documentation wiki, see Wiki Editing Help.

Where else do I look for the answer to my question?

For questions about Designer that you can't find the answers to in on this site, please email [Designer]. For all other questions, please email [Protocase].