Difference between revisions of "Knowledgebase"
From Protocase Designer Documentation
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| − | === | + | ===KB_Error when Installing Protocase Designer on a Mac OSX Mountain Lion=== |
If you get an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it means that Protocase Designer has not been registered with Apple.<br> | If you get an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it means that Protocase Designer has not been registered with Apple.<br> | ||
''To register Protocase Designer with Apple:'' | ''To register Protocase Designer with Apple:'' | ||
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#Start Protocase Designer. | #Start Protocase Designer. | ||
#Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".<br><br> | #Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".<br><br> | ||
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==="HomeDir config.ReadConfig(): somedirectory" Message=== | ==="HomeDir config.ReadConfig(): somedirectory" Message=== | ||
If this message is displayed, please upgrade your version of Protocase Designer to version 4.4.9-Nov10 or higher. | If this message is displayed, please upgrade your version of Protocase Designer to version 4.4.9-Nov10 or higher. | ||
Revision as of 14:41, 11 February 2015
KB_Error when Installing Protocase Designer on a Mac OSX Mountain Lion
If you get an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it means that Protocase Designer has not been registered with Apple.
To register Protocase Designer with Apple:
- In System Preferences > Security & Privacy, set Allow applications downloaded from: to "Anywhere".
- Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
- Start Protocase Designer.
- Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".
"HomeDir config.ReadConfig(): somedirectory" Message
If this message is displayed, please upgrade your version of Protocase Designer to version 4.4.9-Nov10 or higher.
