Difference between revisions of "Knowledgebase"
m |
m |
||
| Line 4: | Line 4: | ||
| + | ==Known Issues== | ||
===Error message when installing Protocase Designer on a Mac OSX Mountain Lion=== | ===Error message when installing Protocase Designer on a Mac OSX Mountain Lion=== | ||
| − | + | If you receive an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it is because | |
| − | + | Protocase Designer has not been registered with Apple. Register Protocase Designer with Apple as follows: | |
| − | |||
| − | Protocase Designer has not been registered with Apple. | ||
| − | |||
| − | |||
#In '''System Preferences''' > '''Security & Privacy''', set '''Allow applications downloaded from:''' to "Anywhere". | #In '''System Preferences''' > '''Security & Privacy''', set '''Allow applications downloaded from:''' to "Anywhere". | ||
#Click the lock icon in the bottom left corner that reads "Click the lock to make changes." | #Click the lock icon in the bottom left corner that reads "Click the lock to make changes." | ||
| Line 16: | Line 13: | ||
#Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".<br><br> | #Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".<br><br> | ||
| + | ==Software Fixes Released== | ||
===Erroneous "HomeDir" message=== | ===Erroneous "HomeDir" message=== | ||
| − | + | If you receive the message "HomeDir config.ReadConfig(): somedirectory", it is a software defect that was fixed in version 4.4.9-Nov10. Please upgrade your version of Protocase Designer. <br><br> | |
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
==Planned Enhancements== | ==Planned Enhancements== | ||
| + | <br> | ||
Until any of the following enhancments is added to Designer, you can add a note in your design asking for it: | Until any of the following enhancments is added to Designer, you can add a note in your design asking for it: | ||
:'''Rubber feet on enclosures''' | :'''Rubber feet on enclosures''' | ||
Revision as of 16:20, 26 February 2015
This page is under construction.
There are many different factors that can affect how you interact with Protocase Designer. We are creating this knowledgebase as a portal to known issues, their workarounds, and their fixes, as well as to enhancements that will be added to future releases.
Contents
Known Issues
Error message when installing Protocase Designer on a Mac OSX Mountain Lion
If you receive an error message that ProtocaseDesigner is damaged and can't be opened and that you should move it to the Trash, it is because Protocase Designer has not been registered with Apple. Register Protocase Designer with Apple as follows:
- In System Preferences > Security & Privacy, set Allow applications downloaded from: to "Anywhere".
- Click the lock icon in the bottom left corner that reads "Click the lock to make changes."
- Start Protocase Designer.
- Once Designer is running, reset the Apple system security in step 1 to "Mac App Store and identified developers".
Software Fixes Released
Erroneous "HomeDir" message
If you receive the message "HomeDir config.ReadConfig(): somedirectory", it is a software defect that was fixed in version 4.4.9-Nov10. Please upgrade your version of Protocase Designer.
Planned Enhancements
Until any of the following enhancments is added to Designer, you can add a note in your design asking for it:
- Rubber feet on enclosures
- Louvres
- Screws or welding to fasten brackets
- Hinges
Until any of the following enhancements is added to Designer, please call and talk to our technical staff to add it to your design:
- Machining
- Hybrid enclosures
